FAQ

Frequently Asked Question

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about
about

Dalchi Healthcare is a leading provider of high-quality, person-centred home care services. We specialise in offering a range of care solutions that help individuals maintain their independence while receiving the support they need in the comfort of their own homes. Our services include domiciliary care, live-in care, respite care, companionship, and more.

Our services are available to anyone who requires assistance with daily living tasks, whether due to age, illness, disability, or recovering from surgery. We offer tailored solutions for both short-term and long-term care needs, ensuring that individuals of all ages, including children, can receive the appropriate support.

All of our carers at Dalchi Healthcare are fully qualified, with extensive training in providing safe, high-quality care. Each carer undergoes a thorough background check and is insured, ensuring peace of mind for both the individual receiving care and their family. We also provide ongoing training to ensure our carers are up-to-date with the latest care practices and regulations.

At Dalchi Healthcare, we take the safety and wellbeing of our clients very seriously. Each care plan is created with the individual’s specific needs and health requirements in mind, and we regularly review and adjust care plans to ensure that they are always appropriate. Our carers follow strict safety protocols, including infection control measures and medication management, to protect the health and safety of everyone in our care.

We begin by conducting a comprehensive assessment of each client’s needs, including their physical, emotional, and social requirements. We work closely with clients and their families, as well as any healthcare professionals involved, to develop a personalised care plan that reflects those needs. This plan is regularly reviewed and adjusted to ensure that care remains appropriate as circumstances change.

We offer both short-term and long-term care options. Whether you need temporary respite care, short-term help after surgery, or ongoing support for a long-term condition, we provide flexible care solutions that meet your needs. Our services are designed to be adaptable, allowing you to receive the level of care required, for as long as you need it.

Yes, Dalchi Healthcare is fully registered and regulated by the Care Quality Commission (CQC) and we are proud to have been rated Good. We adhere to strict standards set by regulatory bodies to ensure that the care we provide is of the highest quality and safety. To view our CQC rating, please click on the following link: Dalchi Healthcare CQC Rating.